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What to Do When a Loved One Passes Away: Navigating the Legal Process in Queensland

  • Published: 19 February 2024
  • Last Updated: 19 August 2026
When a loved one dies in Queensland, grief comes first — but there are also practical and legal steps that need attention, often within the first few days.
This guide walks you through the legal process after death in Queensland, one step at a time, in plain English. You don’t need to remember all of this. We’ve built two free tools to help you keep track as you go.
📋 Download our free Estate Planning Checklist — a simple way to see what needs doing and in what order.

📋 Download our free “Who to Notify” Guide — a step-by-step list of every organisation you may need to contact.

Step 1: Confirm the Death

Contact a doctor or paramedic. They will officially confirm the death — this is the first legal step and everything else follows from it.

 

Step 2: Notify the Right People

Depending on the circumstances, you may need to contact:

  1. The local police (if the death happened at home or was unexpected)
  2. The person’s doctor
  3. A funeral director

 

Step 3: Get a Death Certificate

The Queensland Registry of Births, Deaths and Marriages issues death certificates. The executor or a family member can apply online or by mail. You’ll need this certificate for almost every other step — banks, Centrelink, and the courts will all ask for it.

 

Step 4: Arrange the Funeral

Work with a funeral director to arrange the service, burial, or cremation, following the person’s wishes if these are known.

 

Step 5: Find the Will

Look for the original will as soon as you can. It will name the executor and set out how the person wanted their assets shared. If you can’t find a will, get legal advice straight away — there are still clear steps to follow, but they’re different.

Can’t find a will, or not sure if one exists? Call us on 1300 334 566 — we can help you check.

Step 6: Work Out if Probate Is Needed

Probate is court approval that confirms a will is valid and gives the executor legal authority to act. You’ll usually need it if the estate includes property, shares, or significant savings.

When a loved one dies in Queensland and probate is required, the executor applies to the Supreme Court.

Not sure if probate applies to your situation? We’re happy to check for you. Call 1300 334 566.

Read more in our full article on Probate. 

 

Step 7: Tell the Banks and Government Agencies

Once the death certificate is ready, let the following know:

  1. Banks and other financial institutions
  2. Insurance companies
  3. The Australian Taxation Office (ATO)
  4. Centrelink, if the person received a payment
  5. Superannuation funds

Cancelling subscriptions and services in the person’s name at this stage also helps avoid ongoing charges.

 

This is where our free “Who to Notify” Guide really helps — it’s a checklist of exactly who to contact, so nothing gets missed while you’re already dealing with so much. [Download it here]

 

Step 8: Settle Debts and Share Out Assets

Once probate is granted (if it was needed) and all debts and assets are accounted for, the executor can pay outstanding debts and distribute what remains — following the will, or Queensland’s rules if there’s no will.

 

Step 9: Finalise the Estate

The last step is closing things out:

  1. Lodging a final tax return for the person who died
  2. Getting clearance from the ATO
  3. Closing the estate bank account

A note for executors: taking on this role comes with real legal responsibilities, and mistakes can carry personal liability. You don’t have to manage this alone — we regularly guide executors through the whole process. Read more on this by clicking here.

 

Common Questions

What happens if there’s no will?

Queensland’s intestacy laws set out who inherits. A family member may need to apply for Letters of Administration (similar to probate, but for someone who died without a will) to manage the estate.

 

How long does probate take?

Usually 6 to 12 weeks, though it can take longer if the will is contested or the estate is complicated.

 

What does it cost?

This depends on how complex the estate is — court fees, legal fees, and any tax obligations all factor in. We can give you a clear estimate after an initial conversation.

 

How We Can Help

  1. Clear, practical advice on probate and estate administration
  2. Support whether the estate is simple or complicated
  3. Help if there’s a dispute between executors or beneficiaries
  4. Someone to talk to, so you’re not managing this on your own

 

We regularly support families when a loved one dies in Queensland, from the first phone call through to finalising the estate— in person at our Brisbane (Stafford, Mt Gravatt), Gold Coast (Mermaid Beach), and Sunshine Coast offices, or fully online wherever you are in the state.

Bennett Carroll Solicitors has been helping Queensland families since 1974.

 

Call us on 1300 334 566, click here to email,or fill in the form below and we’ll be in touch.

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Comforting support during the legal process when a loved one dies in Queensland

Advantages of Testamentary Trusts- Will & Estate Legal Advice

Navigating Executor Misconduct and Estate Disputes: Your Legal Rights in Queensland

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Enduring Power of Attorney (EPOA) Queensland – Crucial Estate Planning for 2026 The Description: Secure your future with an Enduring Power of Attorney (EPOA) in Queensland, the essential legal document often overlooked in standard estate planning. Unlike a General Power of Attorney, an EPOA "endures" beyond your loss of decision-making capacity, ensuring that a trusted attorney can manage your financial matters, personal care, and health decisions according to your wishes. Without a valid EPOA Form 2 (Short Form) or Form 3 (Long Form), your family may be forced into costly and stressful proceedings at the Queensland Civil and Administrative Tribunal (QCAT) to appoint a guardian or administrator. This comprehensive guide from Bennett Carroll Solicitors explores the vital role of the Powers of Attorney Act 1998 (QLD), the difference between immediate financial authority versus capacity-triggered powers, and how to choose an attorney who understands your values. Whether you are navigating dementia planning, protecting property assets in Brisbane, or ensuring your Advance Health Directive is supported, a professionally drafted EPOA is your ultimate safeguard against elder abuse and legal uncertainty. Don't leave your legal health to chance—learn why every adult over 18 in the Gold Coast, Sunshine Coast, and across Queensland needs this rock-solid protection as part of their succession planning.

Enduring Power of Attorney in Queensland: The Crucial Document Most People Overlook in their Estate Plan

What happens if my elderly parent has dementia and no power of attorney in Queensland? If a person loses capacity without an Enduring Power of Attorney (EPOA) or Advance Health Directive (AHD), their children must apply to the Queensland Civil and Administrative Tribunal (QCAT). This process appoints a Guardian for health and an Administrator for finances, leading to significant delays, costs, and potential family conflict over control. Learn the steps involved and why legal advice is essential to avoid QCAT intervention. Bennett Carroll Solicitors have estate lawyers located in Brisbane, Gold Coast, Sunshine Coast and Ipwsich.

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This information is provided for general informational purposes only and does not constitute specific or personal legal advice. Please consult with a qualified member of our team for advice regarding your specific situation.

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