Selecting a law firm is an important decision, but there’s no universal guideline. Many people rely on recommendations or gut feel. At Bennett Carroll Solicitors, we help you make an informed choice by explaining what matters most when choosing a legal partner.
We service all of Queensland, with offices in Brisbane, Sunshine Coast, Gold Coast, and Ipswich. Most matters can be handled remotely via phone, email, video, or even in-person — we can come to you if needed.
Why Bennett Carroll Solicitors is Different
Experience, No Jargon, Co-operation
We combine deep legal experience with a practical, client-focused approach. Our team works closely with you, using plain English rather than confusing legal jargon.
Provision of Information
At Bennett Carroll Solicitors, you automatically receive updates and copies of all correspondence — you never have to chase us for information.
The Comfort Factor
We aim to reduce stress and make working with us straightforward. From your first call to the resolution of your matter, our focus is on your comfort and confidence.
Clear, Understandable Language
We speak commonsense, no-frills English. You’ll understand what’s happening with your matter at every stage.
Co-operation Over Belligerence
Our approach is to protect your rights while resolving disputes in a co-operative, solution-focused way. You won’t encounter unnecessary aggression or obstruction.
Key Questions to Ask Before Choosing a Law Firm
When evaluating law firms, consider asking:
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How long have you been practising, and how recent is your experience in matters like mine?
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How accessible are you by phone, email, or video? Can I choose my preferred method of contact?
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Will a team of advisors be involved, and how are tasks divided between junior and senior staff?
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Will I get regular progress reports and updates on costs?
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Can I review drafts of correspondence before they are sent?
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Do you use plain English, and can I see an example?
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What are your billing processes, hourly rates, and cost estimates?
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Are finance options or flexible payment arrangements available?
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Do you have client testimonials or case studies I can review?
Asking these questions ensures transparency and lets you choose a firm aligned with your needs.
Why Queensland Clients Choose Us
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Queensland-wide service – Offices in Brisbane, Sunshine Coast, Gold Coast, Ipswich.
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Remote solutions – Phone, email, video, or in-person consultations.
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Senior expertise – Experienced solicitors handle your matter personally.
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Clear communication – Automatic updates, plain English, and proactive advice.
Safeguard your interests every step of the way. Contact Bennett Carroll Solicitors today:
📞 Call us on 1300 334 566
✉️ Email us
💬 [Live Chat with us now at the corner of this screen]
Submit an enquiry form here
We are your Queensland legal problem solvers.
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- Legal Costs in Queensland
- How to Find a Lawyer Near You
- Signs of a Bad Lawyer: Red Flags & When to Switch Legal Representation
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- Commercial Law & Contract Advice
- Wills & Estate Planning
